Refund Policy

We want you to be satisfied with your purchase, so if you are not happy, please contact us so we can make it right!

Returns:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

The following items can't be returned or exchanged:
- Personalized wall decor and/or
- Personalized Little Sidekicks
If they arrive damaged or defective please contact us BEFORE attempted assembly.

Conditions of return:
Ship items back within 30 days of delivery
Buyers are responsible for return shipping costs to Stony Plain, AB regardless of shipping address shown on package.
If the item is not returned in its original condition, the buyer is responsible for any loss in value. Buyer will be refunded original purchase price (not original shipping fee).
Consider choosing tracking on your return item, as we will not be responsible for lost or stolen mail.